Thursday, August 11, 2011
New, improved marketing manager.
STR Team / August 8, 2011, 0:29 IST
The role is fast changing from managing to being a growth champion.
The relationship between brands and consumers is growing more dynamic, challenging and multi-dimensional. New challenges are emerging with each passing day thanks to technological, social and cultural breakthroughs. These changes mean that the role of the marketer is undergoing immense change — and like brands, marketers also need to stay relevant with time.
Two big shifts are impacting marketing at the macro level. Classically, a manager would make a business projection and work backwards on the marketing spends and the avenues thereon. Media would cost money and thus the marketing cost had to come out of product sales. But today a manager has the wherewithal to market a product before it is available, as spends are not a challenge in the new media vehicles like Twitter and Facebook. Thanks to the new forms and channels of media available, a sense of intrigue can be created around the products before launch and that too at no extra cost. This was not part of a conventional marketing plan, and hence, the profile of marketing managers.
India, by its sheer size and subsequently the scale that it offers, especially in categories like food, appliances or entertainment, develops its own trends that may not necessarily follow the tastes of developed markets. Managers in India face the task of leveraging local nuances and concerting the offerings into a global scale. Customers seek validation of their behaviour from family, community and culture. So the room for influence available to marketers is partial.
A case in point is the hair oil category that was deemed as a dying category in India by many multinationals and the brands kept changing hands. Till one company stuck to working with the consumer by making shampoo an ally and went on to create a large business on the basis of this one brand. And it has become large enough to expand overseas while keeping its foothold in India strong.
In the times that we live in, the marketing manager’s responsibilities extend beyond marketing strategies and programmes.
From managing to growing and creating: The marketing manager’s role needs to evolve from just managing to creating. Most of what is done under conventional marketing involves looking at the scenario in terms of the 5Ps of marketing, which essentially is only about market planning. But marketers need to be enablers of creation, moving from brand management to brand enhancement, from brand promise to brand action. From what a brand says to what it actually does. Nike’s ‘Just do it’ explains this shift. It’s a movement, a call for action.
Earlier, roles were clearly demarcated. CEOs would hold the fort for expanding and retaining the customer base, work on innovation, and be responsible for revenue management, while marketers would apply traditional marketing tools to fulfill that agenda. Now, it is imperative that marketers take part in transforming the business model. This creation process implies marketing as a growth centre and not a cost centre. There is a gap between what marketing is delivering and what can be delivered. From managing a brand it needs to be seen as a growth champion.
From managing an asset to adding value to the brand: While marketing is the new line function with the brand profit and loss, many marketing managers are still living in the staff function role. The marketing manager needs to be both a businessperson (left brain) and a marketer (right brain). While a creative background is an asset, the key for marketers is to understand and speak the financial language of business. The role now demands that marketers are equipped with a broader set of skills and personal qualities, and are able to demonstrate financial accountability using metrics like revenue, cash flow and profitability. This brings credibility during management meetings. From developing a marketing strategy after the business plan is made, the shift demands identifying opportunities where the company invests and has the capability to win consumers, thus creating business. Recent acquisitions of brands have shown ‘brand investeeship’ at play.
More partners to collaborate with: The marketers’ partners have expanded from marketing and advertising agencies. The rules of the game are constantly changing; retailers now offer significant influence in shaping consumer preferences. A marketer who sees retailers as allies in shaping consumer behaviour would be furthering the growth agenda of their categories.
From a broadcaster to an aggregator: It’s not about communicating to the consumer but with the consumer. A relationship is a two-way process. Marketers trying to control every interaction hinder the development of a real relationship with the customer because the customer base is fragmented and is looking for a conversation. The marketer needs to acknowledge that he/she is no longer a broadcaster pushing out messages but essentially an aggregator who brings together content, enables collaboration, and builds and participates in communities.
The views are personal.
DEVENDRA CHAWLA
President, Food & Fmcg, Future Group
Source Business Standard.
Wednesday, August 3, 2011
Go kiss the World.
Following extract from book Go kiss the world narrated by Subroto Bagchi.
Part 1: pg no: 33
‘The world is not divided between the living and the dead, there is no difference between what is animate and what is inanimate’ she once told me during our tea time conversations. ‘ Shabda(sound) is brhma(life),’ she added. Sensing that I was unable to comprehend, she knocked the surface of the dining table, twice, gently and asked, ‘Where did the sound emanate from? Was it is just my hand? No. it was the table replying to my knock. If I were to knock on any other surface, the sound will be very different, varied each time. It is the way the seemingly inanimate world specks to you. There is brhma in everything. As long as you are willing to knock, even the inanimate will respond. Each time, without fail. Where there is Shabda, there is brhma. Animate and inanimate are distinctions born of perception. In reality, everything is living.’
What did she experience with her two eyes that were open but had no vision in them? Did she only see darkness? ‘No,’ she had told me, ‘I only see light, infinite light.’
Our vision is not always a function of our capability to see, it is our willingness to open up our inner eye to the limitless universe that light up the path of our existence.
Regards
Amol
Wednesday, June 29, 2011
The Top 10 Best Workplaces to Work.
1. Google India Pvt. Ltd.
2. Intel Technology India.
3. MakeMy Trip(India).
4. American Express.
5. Marriott Hotels India.
6. Classic Stripes.
7. Scope International.
8. Agilant Technologies.
9. Claris Lifesciences.
10. NetApp India.
Source: Survey Economic Times and The Great Place to Work Institute, India 2011.
Regards
Amol
Monday, July 12, 2010
Hi, now the time for Good to Great..............
Tuesday, November 3, 2009
Financial Inclusion and MFI’s
Financial Inclusion is the delivery of financial services at affordable cost to disadvantage segment of the society. The object of the financial inclusion is to extend the scope of activity of organized financial system to include within its amit people with law income. NSSO data indicates that 45.9 million farmer household in the country( 51.4%) out of total 89.3 million households do not access credit either from institutional or non-institutional sources. Only 27% of total household are indebted to formal sources( 1/3 are also borrow from informal sources. Financial exclusion is very high in North-Eastern region. Committee is in opinion that financial inclusion can be substantially enhanced by improving supply side or delivery system. It is estimated that there are 1000 NGO-MFI and 20 companies MFI in India. Company MFI’s are account for 80% of business. There are around 30,000 cooperative organization engaged in microfinance activities. The proposed microfinance bill defined microfinance services as “providing financial assistance to an individual or eligible client either directly or group mechanism for,
1. an amount not exceeding Rs. 50,000/- in aggregate per individual, for small and tiny enterprise, agriculture, allied activities.
2. an amount not exceeding Rs. 1,50,000/-in aggregate per individual for housing purposes.
Microfinance could play an important role in financial inclusion as they are having great rural touch, have greater understanding the of issues specific to rural poor and have grater accessibility to rural poor.
Following are some of the important recommendations of the committee.
1. There is need to recognize separate category of Micro-Finance-Non Banking Financial Companies(MF-NBFC), without any relaxation on startup capital and subject regulatory prescription applicable for NBFC. Such companies (MF-NBFC) could be defined as that provide Micro-insurance, thrift, credit, remittance and other financial services up to specified limit to poor in rural areas. To ensure that this provision used by NBFC, which are focused on providing microfinance to poor, it should be specified that at least 80% of their assets should be in form of microcredit upto Rs. 50,000/- for agriculture, allied, non-farm activities and in case of housing, loan upto Rs. 1,50,000/- per individual barrower given through direct or group mechanism.
2. MF-NBFC as BC
To enable poor to have access to saving services, MF-NBFC recognized as Business Correspondent of bank only for providing savings and remittance services.
3. Relaxation in FIPB guideline.
Current guidelines used by FIPB (Foreign Investment promotion board) require minimum $ 500000/ equity from foreign entity. NBFC’s are eligible to access such funds and leverage local capital market financing. MF-NBFC may able to attract to social investor with relatively modest means from whom such high level of investment beyond the reach. As MF-NBFC ‘s initial capital need not be very large, The committee is of view that minimum amount of foreign equity of MF-NBFC s may be reduced to level of $ 100000/-
4. MF-NBFCs as micro insurance agents.
5. Code of conduct.
A voluntary mutual code of conduct has been prepared by some MFIs covering Aspect s including Mission, governance, transparency, interest rates, handing of customer grievances, staff conduct, and recovery practices. After due consultation such code of conduct may be made mandatory for MFIs.
6. Micro Financial Sector( Development and Regulation) Bill 2007
This Bill introduced in parliament in March 2007. For improving the effectiveness of the bill committee made an certain recommendations. NBFC and section 25 companies are left out of the purviews of the bill. NBFC are currently regulated by RBI. And exempted from registration as NBFC if they do not take deposit. It is recommended that section 25 companies are brought under the preview of this bill. Cooperative societies register under ‘MACS Act’ promoted by few state government are eligible to mobilize the saving from their members. For mobilizing savings, these societies also need to register with NABARD under proposed bill. Hence there is conflict between proposed bill and ‘MACS Act’. Cooperative societies are providing credit and saving services to their members. Therefore Cooperative societies ate left out of the act.
Faith
Amol
nakveamol1@gmail.com
9823252320
Saturday, October 24, 2009
Microfinance is HR driven business.
To cope with changes and managing innovations personnel’s needed to be given a proper Training. Training must be an ongoing activity of the organization to sustain in the business. It’s all about developing an organization with requisite skills and competencies. In future those organizations grow and sustain in competitive world that have employee friendly HRM practices. After all HR is competitive edge proved in a business.
Faith
Amol
nakveamol1@gmail.com
Thursday, September 24, 2009
My Resume
Course : MBA
Specialization : H.R.
Past Employer: Basix India Ltd.(June 08 to June 09)
Designation: Regional HR Executive (North India)
Location: Agra (U.P.)
Role: Managed all HR functions of North India region.
Managed HR work on Rajasthan Gove’s “Bhamashah Financial Empowerment Project” at Jaipur (RJ).
Training Program Attended:
1: Competency Based Interviewing Skills at Bhopal.
2: Constructing Personal Mission Statement.
Summer Project During MBA:
Company : Glaxo SmithKline Pharmaceutical Ltd (GSK). Nashik(MH).
Project Title : Study and analysis of Attrition and retention strategies
For GSK and GSK R & D Department.
Project Duration : 2nd May – 31st June 2007
Synopsis : Study involves the collection Primary data and Secondary data..
Primary data was collected by Exit oral interview, Questionnaire. Causes and effects were analysed with the help of these data and information. After these analysis suggestions for improving the old retention strategies for GSK and GSK R & D Department was given. Study of different H.R. Function. And Study of Factories Act, 1948.
Academic Profile:
1) MBA-HR from Department of Management Sciences, (PUMBA), University of Pune, Pune. from the class of 2006-08
2) B.Sc. (Biotech) from Dr.Ulhas Patil Sci. Collage. Jalgaon. (North M.S. University.) in2006
3) Presently pursuing two year Post graduate distance diploma in Human Rights with Indian Institute of Human Rights, New Delhi.(09-11)
Computer Literacy:
· Completed Six month Certificate Course in Computer Programming of Maharashtra state Board of Vocational Examinations. {MS-office, C, Java, HTML (web page Development)}.
. Profitient in MS-office 2007
Extracurricular Activities:
> Administered a Training and Development (Capacity and Skill Enhancement Workshop) program for Finolex Cable Ltd. For marketing managers and executives at I2IT, Pune on 23rd to 25th Jan 2008.
>Life member of Biotech Research Society of India (BRSI), Trivendrum.
>Participant in KVPY at IISc Bangalore. Title of project Extraction of wound healing component.
>Active participation in Fermentation Tools and Technology workshop at Nashik.
Personal Details:
Correspondence address : C/o S. P. Chavan. 3rd Fl, Om Shanti Apartment, Ambil Oda Colony, Sadashiv Peth, Pune. 411007
Permanent address : 4/3, Police Housing Society, Near Traffic Garden, Jalgaon.
Mobile Number : +91-09823252320
E-Mail : nakve_amol1@rediffmail.com
Blogg : http://amoln.blogspot.com/
Date of Birth : December 29th, 1984.